CUSTOMER CARE
LEGAL INFO
PAYMENTS
ORDERS POLICY
PRIVACY POLICY
SHIPPING POLICY
CONTACT US
CONTACTS
CUSTOMER CARE
Service available at the following times:
Monday - Friday
from 8.00 to 12.00
from 14.00 to 18.00
CALL US NOW
Phone +39 035 4497443
LEGAL INFO

Chimica San Fedele Srl
Vat Number IT 02073880987
Offices: Via Mons. Zeno Piccinelli, 26 – 25036 Palazzolo s/O (BS) ITALY
Headquarters: Via L. Da Vinci 8/P – 24050 Palosco (BG) ITALY
Storage: Via L. Da Vinci 8/P – 24050 Palosco (BG) ITALY
Phone: +39-035-4497443 – Fax: +39-035-4497934

Every purchase made on www.sanfedelecleaners.com is governed by the following general conditions of contract that replace every previous regulation. We reserve the right to change these conditions and any new rules will be effective from the moment they are published on this site.

 

Terms of payment
The choice of payment and delivery terms available on the site is free, but there are no methods of payment or delivery other than those indicated.
» Payments

 

Orders
To place an order you must be of legal age. Orders are valid only after receiving confirmation of the regularity of the order, the payment has been authorized and the products are at least partially available. In case of non receipt of the confirmation email, you can contact us by writing to the email address: 
assistenza@chimicasanfedele.com

or by filling out the contacts form

 

Orders Cancellation
According to D.Lgs. N. 206 of 6 September 2005 (Consumer Code), client has the right to cancel the purchase without penalty and without giving any reason for a period of ten (10) working days from the day you receive the products. You must indicate the intention to terminate the contract by writing to assistenza@chimicasanfedele.com.
Within the same period of ten (10) business days, the products must be delivered intact and in their original packaging with their delivery notes. The shipping address will be communicated by our representative at the time of communication of the return.

Refund
The shipment of products is paid by the customer. Once we receive the products we will refund within 10 working days the amount of the value of the goods for which it was exercised the right of withdrawal by crediting the amount to your credit card, bank account or Paypal account used to make the order. you can make the change of the goods in the same way, in this case we will calculate the difference in debt or credit and count its reshipment. The right to cancel the contract does not apply on the purchase of tailored or customized products.
» Orders Policy

 

Privacy Policy
According to D.Lgs. N. 196/03 art.13, We report the Information to the processing of personal data that is submitted during the purchase on www.sanfedelecleaners.com
» Privacy Policy

 

Shipping Policy
Chimica San Fedele delivery the available items in about 5 working days from the date of receipt of the order.
» Shipping Policy

 

Warranty and Support
Chimica San Fedele Srl guarantees that the products are free from defects. If you notice a problem in the products, please report it as soon as possible, and no later than 2 (two) months from the discovery. This warranty covers all defects, since the product is marketed, for a period of 2 (two) years. We guarantee that the products comply with the Italian and the European Union (EU) standards. If you need any assistance, please contact customer service at the following e-mail info@chimicasanfedele.com

Applicable Laws
All orders accepted by Chimica San Fedele Srl, are completed in Italy and are subject to Italian Law.

LEGAL INFO

Chimica San Fedele Srl
Vat Number IT 02073880987
Offices: Via Mons. Zeno Piccinelli, 26 – 25036 Palazzolo s/O (BS) ITALY
Headquarters: Via L. Da Vinci 8/P – 24050 Palosco (BG) ITALY
Storage: Via L. Da Vinci 8/P – 24050 Palosco (BG) ITALY
Phone: +39-035-4497443 – Fax: +39-035-4497934

Every purchase made on www.sanfedelecleaners.com is governed by the following general conditions of contract that replace every previous regulation. We reserve the right to change these conditions and any new rules will be effective from the moment they are published on this site.

 

Terms of payment
The choice of payment and delivery terms available on the site is free, but there are no methods of payment or delivery other than those indicated.
» Payments

 

Orders
To place an order you must be of legal age. Orders are valid only after receiving confirmation of the regularity of the order, the payment has been authorized and the products are at least partially available. In case of non receipt of the confirmation email, you can contact us by writing to the email address: 
assistenza@chimicasanfedele.com

or by filling out the contacts form

 

Orders Cancellation
According to D.Lgs. N. 206 of 6 September 2005 (Consumer Code), client has the right to cancel the purchase without penalty and without giving any reason for a period of ten (10) working days from the day you receive the products. You must indicate the intention to terminate the contract by writing to assistenza@chimicasanfedele.com.
Within the same period of ten (10) business days, the products must be delivered intact and in their original packaging with their delivery notes. The shipping address will be communicated by our representative at the time of communication of the return.

Refund
The shipment of products is paid by the customer. Once we receive the products we will refund within 10 working days the amount of the value of the goods for which it was exercised the right of withdrawal by crediting the amount to your credit card, bank account or Paypal account used to make the order. you can make the change of the goods in the same way, in this case we will calculate the difference in debt or credit and count its reshipment. The right to cancel the contract does not apply on the purchase of tailored or customized products.
» Orders Policy

 

Privacy Policy
According to D.Lgs. N. 196/03 art.13, We report the Information to the processing of personal data that is submitted during the purchase on www.sanfedelecleaners.com
» Privacy Policy

 

Shipping Policy
Chimica San Fedele delivery the available items in about 5 working days from the date of receipt of the order.
» Shipping Policy

 

Warranty and Support
Chimica San Fedele Srl guarantees that the products are free from defects. If you notice a problem in the products, please report it as soon as possible, and no later than 2 (two) months from the discovery. This warranty covers all defects, since the product is marketed, for a period of 2 (two) years. We guarantee that the products comply with the Italian and the European Union (EU) standards. If you need any assistance, please contact customer service at the following e-mail info@chimicasanfedele.com

Applicable Laws
All orders accepted by Chimica San Fedele Srl, are completed in Italy and are subject to Italian Law.

CUSTOMER CARE
LEGAL INFO PAYMENTS ORDERS POLICY PRIVACY POLICY SHIPPING POLICY
CONTACT US
CONTACTS
CUSTOMER CARE
Service available at the following times:
Monday - Friday
from 8.00 to 12.00
from 14.00 to 18.00
CALL US NOW
Phone +39 035 4497443